Introduction: unpredictable event; that results in death, injury, serious physical or mental danger. Purpose: This article investigated the factors affecting unpredictable events in the emergency department of Baqiyatullah Hospital in Tehran to find some solutions for decision making. Method: In this qualitative study with the content analysis approach, 20 hospital health care personnel from the fields of medicine and nursing participated. Purposeful random sampling and semi-structured interviews were used to collect data. Atlas.ti version 5.2 software was used for data analysis. Findings: Four main themes and 32 sub-themes were identified with multiple revisions and combinations of codes. Unpredictable events were: causes, barriers to occurrence, solutions to prevent causes, and solutions to improve barriers.tthe main factors were related to these topics: staff and patients, education, communication, evaluation,, leadership, continuing care, human factors, physical environment,Information management and drug use. Originality/value: This study validates strategies to reduce unpredictable events in emergency situations.
hasani M, zaboli R, amerion A. Factors affecting unpredictable events in the emergency room of a military hospital in Tehran. NPWJM 2024; 12 (44) : 5 URL: http://npwjm.ajaums.ac.ir/article-1-1049-en.html